EXCELLENT SERVICE!!! Outstanding Service! A week ago I requested details on a new Impala via email. I am now driving my New Impala from Dick Genthe Chevrolet because all my questions were answered and the whole World wide web encounter was effortless and hassle free! Thank you!!!!
Extremely Excellent EXPERIENCE!! Really Good experience at Dick Genthe Chevy. The waiting room Very clean with the Detroit free press to read and coffee. The creamer was empty and I asked a girl within the reception area about a new one. She was Really nice and got me one proper away. My automobile was fixed promptly and I would return anytime if I will need service on my Colbalt. Sincerely, Mary
TREATED AS IF WE were..PUBLIC FIGUARES! Once again, we have been treated as if we had been sport, or public figures (no exaggeration). Here is how my experience went: I drop off the Suburban for our recommended service appointment, an oil change also as a recall from GMAC. I also spoke with the Service Mgr. Dennis, I believe was his name, to look at a concern on the console of the Camaro even though this was a spur of the moment question for him, he took the time to investigate and is looking at acquiring the part replaced. Upon my initial to drop off the vehicle, your sales Mgr. came out to shake my hand and just to inquire how things are going and proceeded to put a Genthe plate on the Suburban himself due to the fact he remembered I requested one throughout the purchase of the Suburban (initially a loaner). All this taking place with the service department being full of other clients but you wouldn't have recognized it. I am never rushed out the door, but when I am strapped for time, I can get in and out of there in a hurry if needed, you just need to ask. This is an awesome perception for any customer to feel. I have bought vehicles, had service completed, and body work on our diverse vehicles...I would like you to share our latest encounter to your Genthe team. We all get paid to do our job, but going beyond that, goes a long way in my book. We should usually remember - you will find 3 kinds of individuals: folks who make things occur, folks who watch things take place, and individuals who wonder what happened! Oh, one more thing ,,, Go Blue!
NOTICE: The ratings of this company are from real clients. This specific positive testimonial review of Dick Genthe Chevrolet of Southgate MI may be modified to qualify as special content within the review space supplied herein Dick Genthe Chevy. Call right now at 888-706-5413 for more FIVE STAR*****Business Reviews and Ratings.
The Genthe family has been serving the total automotive needs of the Downriver area for over 94 years. The mission statement of the dealership was developed in 1995 and it still rings true these days: "It's our mission to consistently and professionally deliver more than expected value with integrity and enthusiasm as a team." We are a Charter Genuine Leader Award winner for outstanding representation of General Motors. We pledge to make every and each visit a fantastic experience no matter what your need. Come visit us today! Genthe's Got It!
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